Fragrance oils are not returnable under any circumstances. All sales are final and we do not accept returns for any reason. This policy is non-negotiable. We encourage you to try our sample sizes of fragrances first. With this policy you can be assured that the products you buy from us have not been contaminated by any outside source.
Please be sure to provide a complete and correct shipping address. Any order returned to us as undeliverable because of an incorrect address supplied or an undeliverable address will be refunded the value of the order less shipping and any return shipping charges. If you would like the order reshipped, we require that you pay another shipping fee, as postage for returned items is not refunded by the carrier. Any shipments refused by addressee are also subject to shipping and return shipping charges.
We do not allow exchanges on any of our products for the same reason we do not allow returns. Once a product leaves our facility it cannot be exchanged. Any package sent back to us without authorization will be
refused and sent back.